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Employment agencies for domestic helpers in Singapore: seven agencies, in order

Seven employment agencies in Singapore that place domestic helpers with households, each licensed by the Ministry of Manpower (MOM). Each entry gives what MOM's directory shows for the agency, the helpers and care it offers, what it publishes about its fees, and how to reach it.

In brief

The list at a glance

  1. We Are Caring S$1,295 fee, 74.05% retention
  2. HomeKeeper Two licences, 2,706 placements in a year
  3. JForce Transfer helpers from S$800, 957 placements
  4. Nation 2,567 placements under one licence
  5. Universal Employment Agency Lucky Plaza, newborn to elderly care
  6. Island Maids Three licences, 5,231 placements in a year
  7. Inter Great 1,105 placements, Muslim helpers
Criteria

What counts on this list

Where the sources show it, each entry’s facts speak to these points.

  • Licensed by MOM as an employment agency, with the licence number shown
  • No demerit points on MOM's directory of employment agencies
  • Places transfer helpers, already working in Singapore, as well as new ones
  • Publishes a fee on its own pages
  • Names the languages its staff speak
  • Registered with ACRA, and for how long

How we choose

In detail

Every entry in full

7 entries, each with its UEN. Facts from public registers and from the providers themselves, each with the date it was checked.

We Are Caring

Households that want the fee in writing and a helper who has paid no placement fee

We Are Caring publishes one service fee, S$1,295 plus GST, with part of it refunded if the employment ends within 6 months on MOM's conditions, and its pages say the helpers it places pay no placement fee. It places helpers from Indonesia and the Philippines, transfer helpers and Indonesian caregivers for elderly care.

MOM's directory shows 1,102 helpers placed in the previous year under its licence, 15C7788, and a retention rate of 74.05%, the highest of the 43 licences that placed 500 or more. Its consultants speak English and, among them, Mandarin, Malay or Bahasa.

  • ACRA shows We Are Caring Pte. Ltd., the company its privacy notice names with its UEN, registered in March 2015.
  • MOM's directory lists licence 15C7788, live, with no demerit points; it shows 1,102 helpers placed in the previous year and a retention rate of 74.05%, the highest of the 43 licences that placed 500 or more.
  • It places helpers from Indonesia and the Philippines, transfer helpers already in Singapore, and Indonesian caregivers for elderly care; its pages say the helpers it places pay no placement fee and have no salary deductions.
  • Its costs page gives one service fee of S$1,295 plus GST, with at least 50% refunded if the employment ends within 6 months on the conditions MOM sets, and 2 months of free replacement, extendable to 6 months for S$99 plus GST.
  • Its team pages give each consultant's languages: English, with Mandarin, Malay or Bahasa.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
61 Killiney Road, Level 2, Singapore 239522
Phone
+65 3163 4636
Email
support@wearecaring.com
Website
wearecaring.com
Languages
English, Malay and Mandarin
UEN
201507515R (We Are Caring Pte. Ltd.)

HomeKeeper

Employers who want staff who can speak to the helper in Malay, Burmese or Tagalog

HomeKeeper places helpers from Indonesia, the Philippines, Myanmar and Mizoram, new or transferring, for infant care, elderly care and housekeeping, and its FAQ says it has staff conversant in Bahasa Melayu, Burmese and Tagalog.

MOM's directory shows its two licences, 09C5352 and 09C5350, with no demerit points and 2,706 helpers placed between them in the previous year, at retention rates of 65.87% and 62.13%. Its pages publish no fee.

  • ACRA shows HomeKeeper Jobsplacement Pte. Ltd. and HomeKeeper International Pte. Ltd., the two companies behind its licences, registered in January 2009.
  • MOM's directory lists its two licences, 09C5352 and 09C5350, live, with no demerit points; together they show 2,706 helpers placed in the previous year, with retention rates of 65.87% and 62.13%.
  • It places helpers from Indonesia, the Philippines, Myanmar and Mizoram, new and transfer helpers, for infant care, elderly care and housekeeping.
  • Its FAQ says it has employees conversant in Bahasa Melayu, Burmese and Tagalog.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
170 Upper Bukit Timah Road, #04-60 Bukit Timah Shopping Centre, Singapore 588179
Phone
+65 8065 0714
Email
enquiry@homekeeper.sg
Website
homekeepermaidagency.com
Languages
Malay, Burmese and Tagalog
UEN
200901058W (HomeKeeper Jobsplacement Pte. Ltd.)

JForce

Employers looking for a transfer helper, or a helper who speaks Mandarin

JForce places helpers from Indonesia, Myanmar, the Philippines and Cambodia, including Mandarin-speaking helpers and helpers for elderly, child and disabled care, and handles direct hiring. Its transfer page puts the agency fee for a transfer helper at typically S$800 to S$1,800.

MOM's directory shows its licence, 14C7171, with no demerit points, 957 helpers placed in the previous year and a retention rate of 67.1%.

  • ACRA shows JForce Employment Service Pte. Ltd., the company MOM's directory gives for its licence, registered in May 2014.
  • MOM's directory lists licence 14C7171, live, with no demerit points; it shows 957 helpers placed in the previous year and a retention rate of 67.1%.
  • It places helpers from Indonesia, Myanmar, the Philippines and Cambodia, transfer helpers already in Singapore, and helpers for elderly, child and disabled care, Mandarin-speaking helpers among them, and handles direct hiring.
  • Its transfer page puts the agency fee for a transfer helper at typically S$800 to S$1,800, depending on nationality and experience.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
23 Bendemeer Road, #01-515, Singapore 330023
Phone
+65 6635 2506
Email
enquiry@jforce.com.sg
Website
jforce.com.sg
Languages
English (website)
UEN
201413839W (JForce Employment Service Pte. Ltd.)

Nation

Households that want the agency with the most placements under one licence

Nation's main licence, 12C5507, shows 2,567 helpers placed in the previous year on MOM's directory, the most of any licence, with a retention rate of 71.29% and no demerit points; its second, 09C5332, shows 361. It places helpers from Indonesia, Myanmar, the Philippines and Mizoram, and transfer helpers, for infant and elderly care.

Its pages give no fee figure, saying it offers several packages and discloses its fees before engagement.

  • ACRA shows Nation Employment Pte Ltd registered in June 1994 and Nation Human Resources Pte. Ltd. in December 2011, the two companies its pages name.
  • MOM's directory lists its two licences, 12C5507 and 09C5332, live, with no demerit points; 12C5507 shows 2,567 helpers placed in the previous year, the most of any licence, with a retention rate of 71.29%, and 09C5332 shows 361 at 61.36%.
  • It places helpers from Indonesia, Myanmar, the Philippines and Mizoram, and transfer helpers already in Singapore, for infant and elderly care, under the Advance Placement Scheme or by direct hire, and says it counsels helpers in their own language.
  • Its pages give no fee figure: its FAQ says it offers several service packages with different replacement entitlements and fees, and its about page says fees are disclosed upfront before engagement.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
135 Jurong Gateway Road, #05-317, Singapore 600135
Phone
+65 6388 8888
Email
jurongeast@nation.sg
Website
nation.sg
Languages
English (website)
UEN
199404601C (Nation Employment Pte Ltd)

Universal Employment Agency

Families looking for a helper for a newborn, confinement or a disabled relative

Universal Employment Agency, at Lucky Plaza, offers helpers for newborn, infant and child care, confinement, elderly and disabled care, pet care and housework, as well as transfer and experienced helpers.

MOM's directory shows its licence, 87C4847, with no demerit points, 845 helpers placed in the previous year and a retention rate of 67.33%. Its pages publish no fee.

  • ACRA shows Universal Employment Agency Pte. Ltd., the company its pages name, registered in November 2010.
  • MOM's directory lists licence 87C4847, live, with no demerit points; it shows 845 helpers placed in the previous year and a retention rate of 67.33%.
  • Its pages offer helpers for newborn, infant and child care, confinement, elderly and disabled care, pet care and housework, and transfer and experienced helpers.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
304 Orchard Road, #01-97 / #04-56 Lucky Plaza, Singapore 238863
Phone
+65 6735 3456
Email
hello@universalmaidagency.com
Website
universalmaidagency.com
Languages
English (website)
UEN
201023870N (Universal Employment Agency Pte. Ltd.)

Island Maids

Families who want a large choice of helpers and a branch nearby

Island Maids works under three licences, 16C8413, 13C6728 and 11C3134, which MOM's directory shows with no demerit points and 5,231 helpers placed between them in the previous year, at retention rates of 61.75% to 65.01%.

It places helpers from Indonesia, Myanmar, the Philippines and Mizoram and confinement nannies, handles direct hiring, runs its own training school and an approved hostel, and has 12 branches. Its FAQ says it can also source transfer helpers for an employer to choose from. Its pages publish no fee.

  • ACRA shows the three Island Maids companies that hold its licences registered between April 2011 and March 2016, at the postcode of its Ang Mo Kio branch.
  • MOM's directory lists three Island Maids licences, 16C8413, 13C6728 and 11C3134, live, with no demerit points; together they show 5,231 helpers placed in the previous year, with retention rates of 61.75% to 65.01%.
  • It places helpers from Indonesia, Myanmar, the Philippines and Mizoram and confinement nannies, handles direct hiring, runs its own training school and an approved helper hostel, and has 12 branches.
  • Its FAQ says it can also source transfer helpers already in Singapore for an employer to choose from.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
716 Ang Mo Kio Avenue 6, #01-4030, Singapore 560716
Phone
+65 6553 7703
WhatsApp
+65 9228 8732
Email
enquiries@islandmaids.com.sg
Website
islandmaids.com.sg
Languages
English (website)
UEN
201109944Z (Island Maids (East) Pte. Ltd.)

Inter Great

Families looking for a Muslim helper or a helper for elderly care

Inter Great places helpers from Indonesia, the Philippines and Myanmar, Muslim helpers among them, for elderly care and child care, from branches in Ang Mo Kio, Katong and Bugis.

MOM's directory shows its licence, 14C6931, with no demerit points, 1,105 helpers placed in the previous year and a retention rate of 63.76%. Its pages publish no fee.

  • ACRA shows Inter Great Employment Pte. Ltd., the company its pages name with its UEN, registered in December 2013.
  • MOM's directory lists licence 14C6931, live, with no demerit points; it shows 1,105 helpers placed in the previous year and a retention rate of 63.76%.
  • It places helpers from Indonesia, the Philippines and Myanmar, Muslim helpers among them, for elderly care and child care, from branches in Ang Mo Kio, Katong and Bugis.
  • MOM licence
  • No demerit points
  • Transfer helpers
  • Fee published
  • Staff languages
  • ACRA registration
Address
726 Ang Mo Kio Avenue 6, #01-4152, Singapore 560726
Phone
+65 6344 1559
Website
intergreat.sg
Languages
English (website)
UEN
201334042G (Inter Great Employment Pte. Ltd.)
Before you call

Questions to settle first

What does it cost to hire a domestic helper through an agency? The agency's own fee varies: of the seven on this page, We Are Caring publishes a service fee of S$1,295 plus GST, and JForce puts the agency fee for a transfer helper at typically S$800 to S$1,800. MOM caps what an agency may collect from the helper herself at one month of her fixed monthly salary for each year of service, up to two months' salary. On top come the government's costs: a levy of S$300 a month for the first helper (S$60 at the concessionary rate), a S$5,000 security bond for each helper except Malaysians, and her insurance, none of which the employer may pass on to her.

How do I check an employment agency in Singapore? Look it up on MOM's Employment Agencies Directory, and work only with agencies listed there and with their registered personnel, who must show their registration cards. MOM points to the directory's performance indicators, such as the retention rate, which it defines as the share of helpers placed by the agency who stayed with the same employer for at least one year. Every entry on this page gives its licence number, its demerit points and its figures as the directory showed them on 26 October 2026. MOM also advises choosing an agency whose service agreement includes guarantee, replacement, termination and refund clauses.

What must a first-time employer of a helper do? A first-time employer must attend MOM's Employers' Orientation Programme, a 3-hour course, at least 2 working days before submitting the Work Permit application; a classroom session costs S$35 to S$76 and an online one S$29 to S$36. A helper who has never worked in Singapore must attend the Settling-in Programme within 7 days of her arrival, excluding Sundays and public holidays, and the employer pays for it.

What insurance must I buy for a domestic helper? MOM requires medical insurance covering inpatient care and day surgery with an annual claim limit of at least S$60,000, and personal accident insurance, both bought before the helper arrives. The employer may not pass the cost of either on to the helper.

How many rest days must a domestic helper have? MOM entitles a helper to one rest day a week, on a day the employer and the helper agree. If she agrees to work on it, she must be paid at least one day's salary on top of her basic salary, but she must have at least one rest day a month that cannot be compensated away.